DennisAucoin

Computer Consulting


About | Services | Rates | Testimonials | Contact

About

My our goal is to help our clients have an enjoyable, productive and trouble-free experience using their computers. Whether at the home or office, Mac or Windows PC, we evaluate each client’s personal computer needs and design an effective solution to meet their specific requirements and budget.

Since 2004 AI have been providing friendly on-site computer consulting services and support. I'am rigorously trained in Mac, Windows PC and mixed environments and stay up-to-date with the latest computer and portable technology. I make every effort to assure our clients benefit from the latest products and software available.

I want our clients to love and have as much fun using a computer as we do. This is why I aim to provide support and service at a level you can understand. My one-on-one, personalized training ensures our clients get the most out of their computer.

We understand those other "geeks" can be frustrating and sometimes intimidating to work with. I strives for long-term relationships with our clients and delivers prompt and courteous service. Contact me for a consultation and you’ll see how refreshingly easy I am.

Services

I offer a wide-range of personalized computers services for both Mac and Windows PC and best of all, we come to you! I'll assess your computer needs on-site, at your home or in your office. I also offer free pick-up and delivery service. I presents a reasonable cost estimate and guarantees your satisfaction.

On-site Maintenance / Upgrades / Repair
From troubleshooting your operating system and software applications, to upgrading hardware, All Systems Go will make your computer run at it’s optimum level.

  • Desktop and laptop upgrades and repair on all brands, including Apple, Dell, Gateway, IBM, HP, Lenovo, Toshiba, Acer, Sony and more.
  • Mac or Windows PC hardware/software and all operating systems, including Mac OS X Leopard, Snow Leopard and Microsoft Windows XP, Vista and Windows 7.
  • Data recovery and backup solutions to protect your valuable files and information.
  • Wireless networking (Wi-Fi) troubleshooting and setup.
  • New computer setups including data transfer / migration of old files and settings.

Virus Removal / Troubleshooting / Diagnostics
I am here to help you avoid frustrating downtime, system crashes, virus / spyware / malware problems, unnecessary restarts and slow performance.

  • Virus, Spyware, Malware and Adware removal and protection for Windows PC.
  • Includes all hardware and peripherals for both Mac and Windows PC (printers, wireless network routers (Wi-Fi), memory (RAM), CD/DVD drives, video & sound cards, etc.)
  • Solutions for software problems, Internet or email issues, data/file recovery and more.
  • Tired of your slow Windows PC? Try our 10 Point Windows PC Cleanup and Optimization Service.

Internet and W-Fi Security Consulting
I connect your Mac or Windows PC to the Internet via Wi-Fi, so you can work and play wirelessly and securely in your home or business.

  • Safely share Internet access, files, programs, printers, music, photos, movies and more.
  • Get advice on the best broadband Internet solution for your particular area.
  • Have problems with your current wireless (W-Fi) connection? We can troubleshoot your current wireless network setup and secure it to prevent unauthorized users from accessing your connection.

Windows PC to Mac Migration
I offer a complete turnkey service that makes the switch from a Windows PC to a Mac easy and seamless.

  • Define your computer needs and offer purchasing advice on the right Mac hardware / software that's most efficient for you.
  • Transfer all your Windows PC data including personal files/documents, address book, calendar, photos, videos, music, etc.
  • Import all your email and web browser settings, including saved emails, bookmark, etc.
  • One-on-one personal tour of your new Mac and the features of the Mac OS X operating system.

Professional Mac Setups for Photo / Video / Audio
Are you a photographer looking to refine and showcase your photos? Or a videographer in need of editing faster and at higher quality? Are you a musician wanting to write, record, edit, mix, and perform in the comfort of your home? All Systems Go can advance the quality of your artistic work while making it fun, easy and productive.

  • Purchase advice on a Mac system, additional hardware and software to fit your needs.
  • Installation and setup of appropriate software packages and hardware drivers.
  • Transfer old data (personal files / documents, address book, calendar, photos, videos, music, etc.)
  • Import e-mail and web browser settings.
  • Personalized one-on-one training on all the latest software (Adobe Creative Suite, iLife, Aperture, Final Cut Pro, Logic).

Customized One-on-One Training
I provide custom one-on-one software and hardware training for new and advanced users of all ages.

  • From general uses to learning shortcuts, tricks and tips, we speak and communicate on a level everyone can understand.
  • Master the Mac OS X or Windows Operating System and efficiently work and play on your computer.
  • Apple software training in iWork (Pages, Numbers, and Keynote) and iLife (iMovie, iPhoto, GarageBand).
  • Microsoft Office training in Word, Excel and PowerPoint.
  • Adobe Creative Suite training in Photoshop, InDesign, Illustrator, and Dreamweaver.
  • Specialty software training in QuarkXpress, Apple Aperture, Final Cut Pro, Logic and more.

Personal Website Development

I pride myself on bringing your vision to the web with flare, functionality, and affordability. Utilizing the latest web technology, we build sites to fulfill your needs while utilizing our years of web experience to make it user-friendly and fully-functional.

Envisioning
A web site is more than pictures and text. Our belief is a web site should convey the feel for the company or person it is built around. Your web site design is based on ideas from you, the vision you convey, and the talent me. I will work with you to create the best design to meet your needs.

Building
The true power of a great web site exists where the average user can not see. It exists behind the scenes. Utilizing the latest web technology, I create dynamic web sites that will not only achieve but exceed your vision. My goal is to build a web site that becomes your own through a custom-built administrative area. When I complete your site, you will be able to maintain it on your own with no knowledge of web site design. How far you want to take your site is your decision. Cribellum has the skills to meet your needs no matter the size or budget. Browse a sample of our completed web sites to see what I have done for others.

Supporting
I offer support for any issue that may arise. I develop a relationship with you, the client. It is a relationship we value, therefore I strive to offer exceptional customer support.

Rates

I offer convenient packages designed to save you money. Whether it’s a Complete Windows to Mac Migration, Professional Mac Set-up, Regularly Scheduled Tune-ups or One-on-One Training Sessions, our packages are a great hassle-free way to get the most out of your computer.

10 Point Windows PC Cleanup and Optimization Service - $150.00 USD

  • Detect and Repair Hard Disk Errors
  • Remove Windows Temporary/Junk Files
  • Remove Unnecessary Programs from Windows Startup
  • Remove Unwanted/Unneeded Software Programs
  • Check and Remove Spyware/Malware
  • Verify/Install Windows Critical Updates
  • Verify/Install 3rd Party Software Updates
  • Verify and Clean Windows Registry
  • Clear Internet Browsing History, Cookies, Cache and Downloaded Software Package
  • Remove Unneeded add-ons and toolbars from Internet Browser

10 Point Apple Mac Cleanup and Optimization Service - $100.00 USD

  • Detect and Repair Hard Disk Errors
  • Verify and Repair Disk Permissions
  • Verify/Install Apple and 3rd Party Software Updates
  • Remove Unnecessary Hidden Programs from System Startup
  • Clear Internet Browsing History, Cookies, Cache and Downloaded Software Packages
  • Clear System Cache and System Log Files
  • Reset the Spotlight Search Index for Faster File Searching
  • Rebuild the LaunchServices Database for Quicker File and Application Access
  • Run Various System Maintenance Scripts
  • Reset the Parameter RAM (PRAM) so System Can Access Hardware Settings Quicker

Wireless Network (Wi-Fi) Setup - $100.00 USD

Let me connect your Mac or Windows PC to the Internet via Wi-Fi, so you can work and play wirelessly and securely in your home or business. I'll setup up to 5 desktops/laptops with a secure wireless network connection. Hardware not included.

New Computer Professional Setup - $150.00 USD*

Whether it’s you’re first computer purchase or you’re upgrading from an older Mac or Windows PC, this package will get you started on the right track. All Systems Go will assess your needs, offer purchasing advice, set up your new computer, email, Internet and install the proper applications and latest updates.

* For an extra $50.00 USD, we’ll migrate all your data from your old computer. This includes personal files, address book, calendar, photos, videos, music, etc. I'll also import your email and web browser settings.

Wireless Network (Wi-Fi) Setup - $150.00 USD

Whether it's you're first computer purchase or you're upgrading from an older Mac or Windows PC, this package will get you started on the right track. I will assess your needs, offer purchasing advice, set up your new computer, email, Internet and install the proper applications and latest updates.

Windows PC to Mac Migration - $250.00 USD

A migration bundle makes the switch from a Windows PC to a Mac simple and seamless. I'll assess your needs, migrate all your data (personal files, address book, calendar, photos, videos, music, etc.) and import your email and web browser settings. I'll also give you a 1-hour one-on-one personal tour of your new Mac.

Custom One-on-One Training Package - $300.00 USD (4 hours)

There is no better way to get educated and get going on your Mac than with custom One-on-One training. Learn more about the potential of Mail, iCal, iTunes and iPhoto or get more creative with Aperture, iMovie, GarageBand and iWork / MS Office. Whether you’re new to a Mac or an experienced pro, let me help take your skills to the next level.

Personal Website Development - Starting at $1,000.00 USD

I pride myself on bringing your vision to the web with flare, functionality, and affordability. Utilizing the latest web technology, we build sites to fulfill your needs while utilizing our years of web experience to make it user-friendly and fully-functional.

NOTE: A minimum charge of $1,000.00 USD per brand new website, but if you are updating and migrating your website, I charge between $75/hour and $100/hour. All billing is based on 1 hour intervals.

Hourly Rates - Varies

I offer competitive prices for businesses or home support & consulting.

$75/hour during normal service hours (8am - 5pm, Monday through Saturday)

$100/hour after normal service hours, holidays and Sundays

NOTE: 1-hour minimum; One-way travel charge is applied outside a 15-mile radius of the Billerica, MA

Testimonials

Here I take extreme pride in customer satisfaction and strive for long-term relationships with my clients. Read what my client's are saying about their positive experience with me! You can also submit your own testimonial by emailing me at testimonial@dennisaucoin.com.

"I know Dennis both from his work at MIT and in my home where he worked to setup and support a wireless network and retuned my multiple PCs. He has been an excellent resource: competent and creative, professional and reliable, honest and reasonable in his charges, accessible and accommodating to evening and weekend calls. I recommend him without reservation for home or office computer support."

James T. of Bedford

"After my daughter hooked up her computer, she came running downstairs, gave me a big hug and said HE'S THE BEST!. Apparently, not only is her computer working again, but so is her iPod, which had been having problems as well."

Lucy W. of Westford

"Having Dennis Aucoin Computer Consulting available to me has been a lifesaver. I have two laptops and one desktop. One of them always needs attention. Whenever I have called Dennis Aucoin he has responded immediately. Dennis takes the time to hear the problem, offers suggestions to try to help fix the computer problem even before he takes the computer in to work on himself. Dennis has always been able to find the problem and fix it. His work is superb. It has been difficult to find someone to help me and my family with our computer issues. Finally we have that resource. Dennis is both expert in his field and a reliable and trustworthy person. I would recommend Dennis Aucoin Consulting without any hesitations."

Mark L. of Wilmington

"Dennis Aucoin Consulting has been a tremendous help with hardware and software problems at home. He quickly cleaned up a messy migration of our operating system from Windows 95 to XP. He recommended and installed a network backup drive that has kept our chestnuts out of the fire. Throughout he has been available, flexible, knowledgeable, reliable and reasonable! I have happily recommended his service to a number of friends, with excellent results."

Shawn P. of Billerica

"I have received a lot of help and resolution from Dennis with computer problems. He has fixed two computers of mine. They are both working great. He supplied and recommended great software and other products to keep my computers up to date and running great. I highly recommend Dennis for any computer issue big or small. He is very honest, meticulous, dependable and cares about making his customers' computer problems go away."

Messlia T. of Concord

Contact

I'am ready to launch 8am-5pm, Monday through Saturday, but can be available nights and Sundays for emergencies.

I am located in Billerica, MA and service the the New England area including (MA and NH).
There is a one-way travel charge if you are located more than 15 miles away from my location.

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Additional Contact Methods

Contact me via phone at (978) 408-8745 or email me at consulting@dennisaucoin.com. You can fill out the form below if you'd like me to contact you back.

Mailing Address / Directions

Dennis Aucoin
13 Kenmar Dr, Unit #13
Billerica, MA 08121

If you are looking to get direction you can click here to use Google Maps to generate the directions.

Social Media Networking

You can find me on Facebook, Twitter and LinkedIn.

Facebook: https://www.facebook.com/dennis.aucoin
Twitter: https://www.twitter.com/dennisaucoincom
Facebook: https://www.linkedin.com/in/dennisaucoin

Coupons

I aims to create strong relationships with our clients. I understand that quality, value and convenience are keys to achieving this. Although we offer fair rates, in these uncertain times, we know every little bit helps.

See How Refreshingly Easy All Systems Go is!

15% OFF
For First Time Customers
* Cannot be combined with any other offer or coupons. Not vaild on hosting, domain, hardware or software purchases. One coupon per household/business. Limited time offer. I reserved the right to revoke any coupon for any reason. Maximum discount is $100.00 USD.

Savings For Senior Citizens

15% OFF
Seniors Discount (60+)
* Cannot be combined with any other offer or coupons. Not vaild on hosting, domain, hardware or software purchases. One coupon per household/business. Limited time offer. I reserved the right to revoke any coupon for any reason. Maximum discount is $100.00 USD.

Savings For Students & Teachers

15% OFF
Students & Teachers (vaild id)
* Cannot be combined with any other offer or coupons. Not vaild on hosting, domain, hardware or software purchases. One coupon per household/business. Limited time offer. I reserved the right to revoke any coupon for any reason. Maximum discount is $100.00 USD.

Savings For Veterans & Military Personnel

20% OFF
Veterans & Military Personnel
* Cannot be combined with any other offer or coupons. Not vaild on hosting, domain, hardware or software purchases. One coupon per household/business. Limited time offer. I reserved the right to revoke any coupon for any reason. Maximum discount is $100.00 USD.

Savings For Non-profit Foundations & Companies

20% OFF
Non-profit Companies
* Cannot be combined with any other offer or coupons. Not vaild on hosting, domain, hardware or software purchases. One coupon per household/business. Limited time offer. I reserved the right to revoke any coupon for any reason. Maximum discount is $100.00 USD.